Working across Cultures

This program provides the participants with clear insights into the most important cultural differences and similarities between professions and businesses around the world, and enables them to recognize and reconcile these differences. Participants will learn to apply cross-cultural insights into daily business practices. They will develop cross-cultural skills such as curiosity, empathy and flexibility to work successfully across cultures. The program will focus on the business cultures of the countries where you operate.

In addition, we can tailor this program for a specific country or countries, for example: “Working Across Cultures in China” or “Working Across Cultures in the Gulf”.

Goal

The training is designed to communicate and collaborate successfully with people and businesses coming from different countries and backgrounds.

Results

  • Insights into the similarities and differences between various business cultures
  • Insights into the interaction between your own culture and other cultures
  • Praktische Practical guidance to direct your business activities abroad effectively
  • Enhanced intercultural communication skills (through e-mail, phone and face-to-face)

Program

Understanding Culture
  • Introduction to culture & communication
  • National and company culture background
  • Country culture briefings (relevant to the group)
Cultures around the world
  • An international comparison of cultural groups (Lewis model)
  • Personal cultural profile (test)
  • Recognizing and reconciling cultural differences (dimensions)
  • Cultural challenges at work
Cultural challenges
  • Communication across cultures (styles, language barrier)
  • Giving feedback and motivating in another culture
  • Effective (non)verbal and virtual communication (exercises)
  • Building cross-cultural competences

Duration

This program is available as a half-day workshop or full day training, depending on your training goals.

For whom

  • International teams
  • Individuals and teams that cooperate and communicate with many different countries
  • Individuals and teams that cooperate and communicate with one specific country